Case Manager / Care Coordinator jobs in Canberra, ACT

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Case Manager / Care Coordinator work in Canberra, ACT

Case Manager / Care Coordinator roles in Canberra, ACT sit within demand is steady across clinical roles. Government and peak body roles are unique to Canberra and highly sought after. Private practice is strong given the demographic profile of ACT residents. case manager / care coordinator positions are found across public health services, community organisations, and private practice in the region.

Case management in mental health involves coordinating a person's care across multiple services — clinical, social, housing, financial, and community. Case managers conduct ongoing assessments, facilitate care planning, liaise with psychiatrists and allied health, and support people to achieve their recovery goals. The role requires strong organisational skills, clinical judgment, and the ability to work with complexity.

The ACT mental health system is delivered through ACT Health's Canberra Health Services, which operates adult community mental health teams, the Dhulwa Mental Health Unit, and Child and Adolescent Mental Health Services (CAMHS). The relatively small size of the ACT system means individual roles carry significant responsibility and career development tends to be fast.

Typical salary

$75k – $105k AUD

Public sector rates follow state health awards. Senior case managers and clinical coordinators sit at the upper end. NDIS coordination roles may be salaried or fee-for-service.

Registration

Typically requires a clinical qualification — nursing, social work, OT, or psychology — with associated registration or professional membership.

Qualifications typically required

  • Clinical qualification in nursing, social work, occupational therapy, or psychology
  • Relevant AHPRA registration or professional membership
  • Experience in mental health or community services
  • NDIS Worker Screening Check

Key employers in Canberra, ACT

  • Canberra Health Services
  • ACT Health
  • National Mental Health Commission
  • headspace Canberra
  • Directions Health Services
  • Mental Health Foundation ACT
  • Marymead Catholic Care