Are you a Counsellor or Psychologist?

Are you a counsellor or psychologist? Supportive is the most secure and ethical way to practice online counselling. If you’re looking for flexibility, a new revenue stream or maybe you’re interested in starting your own practice without the overheads. Supportive can cater to your needs and allow you to practice the way you want to.

Australia's Leading Online Platform

There's no need to travel, pay for rooms or be burdened by the overheads of an office. We're online only and take care of the platform, billing, invoicing and marketing. You just do what you do best.

Frequently Asked Questions

We’re Counsellor Friendly

Counsellors that work with Supportive are independent contractors. You must be qualified and able to commit to providing distance-based therapy using the Supportive platform and come from a Counselling background.

Supportive has minimum requirements that will be checked and confirmed before you can be accepted as a counsellor.

To be accepted as a counsellor you must:

  • Be a registered Counsellor in Australia
  • Have completed required supervision hours
  • Hold malpractice insurance and an ABN

Privacy and security are our number one priority. We go to great lengths to secure our platform including anonymising client data and using secure SSL.

You must hold professional indemnity insurance through an Australian insurer.

We take care of the marketing and will assign you patients as they join Supportive. You can also invite your own clients to Supportive, allowing you to provide another channel of support.

Counsellors receive 50% of the monthly subscription fee for clients introduced by Supportive and 20% of the monthly fee for clients that counsellors invite.

It’s up to you how much time you want to commit to Supportive. We will continue to send you clients until you decide that you’re happy with the volume of work. However, you must be available to check in at a minimum daily with your clients.

You will be an independent contractor so you must hold a valid ABN and Insurance.

Payments are transferred to your account weekly.

One of the benefits of being a web application is that you never have to instal any software. You will, however, need to use an up to date browser that is friendly with our application such as Google Chrome or Mozilla Firefox.

You will be notified by email once you receive a new client. We also recommend contacting them as soon as possible to help build rapport and establish your working relationship.

In some cases, you will be able to though it’s best to test before a session. We do recommend using a computer or laptop and we are developing an app for iPhone and Android which will be released in 2019.

Unfortunately not at this stage.  Government regulations are changing, however, so we hope in the near future we will be able to accommodate this option.

We're Free to join and Easy to Use

Do more of what you love with Supportive. Welcome to the future of therapy.

counsellor dashboard
  • Apply

    Complete your application to become a Supportive counsellor.

  • Verification

    The team at Supportive will review your application and determine whether you're a good fit for our platform.

  • Client Matching

    If approved, we'll match you with clients based on your skills and location.

  • Deliver Therapy

    After matching you with your clients, you can start chatting or schedule a video or phone call at a time that works for both of you.

Why Work With Supportive?

Work from anywhere

Communication via messages is asynchronous so you are able to provide support around your existing schedule, and from wherever you choose to be.

It’s Easy to Use

Supportive is simple and easy to use and you can provide support from any device. We also take care of billing so you can focus on what you do best, providing support.

Our Community

Supportive is growing the largest community of counsellors in Australia. Be part of something bigger, learn from others and join the future of therapy.

It’s Flexible

Supportive can supplement your income or become your main source, it’s up to you. You’re able to choose how many people you want to work with, and the time that you’re available for calls or video sessions.

Ready to Join Supportive?